FAQs

The Mahara site looks different from last time when I used it. Where can I get help to see what has changed?

AUT Mahara is on a new version since end of last year. It has a different look and feel. Check out the new features here.

Who can access Mahara at AUT?

All students who study at AUT can log into Mahara using their AUT usernames and passwords.

I do not remember my password. What shall I do?

The password is your normal AUT username and password. If you have a problem accessing you need to contact IT Helpdesk on ext 9888, or via email ithelp@aut.ac.nz.

I'm using my AUT credential but Mahara won't let me log in, what shall I do?

Please contact us to sort out your login.

Why do I get lots of emails from Mahara?

Mahara sends notification emails to you when: other users send you a friend request, or you are invited to be part of a group, or your lecturer placed a feedback on your page, etc.

You can change the settings under the User Menu>Settings -> Notifications to email digest so you just receive all your emails grouped together every 24 hours.

I want to use a different layout on my page to make it look pretty. What shall I do?

Please follow this link for some page design ideas.

How much space do I have in Mahara under my account?

200MB but this can be increased for individuals if required. If uploading videos or graphics that are large it is best to host them somewhere else. For example, Youtube or Photobucket. Also, use file compression to reduce file size of multimedia files.

What is the maximum file size for an individual file upload in Mahara?

10MB.

My video files are big and I can't compress them down to smaller than 10MB. What can I do?

Please follow this link for the instructions on how to load videos onto your Mahara pages.

Can I export to create backups for my work?

Yes, you can. You can either export or download your work into PDF files. Please follow the link here for further instructions of how these two options differ and how they can help you to achieve your backup task.

I'm graduating from AUT. Can I still access Mahara after graduation?

Yes, you can. Please go to the Access Mahara after graduation section for further details.

Introduction to Mahara

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